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All our reservations have an assigned place on the beach or pool area. The location on the beach depends on the number of people on the reservation. The kiosks on the beachfront are assigned for those who hire the VIP package. For couples, we usually assign beach beds or spaces in the side kiosks designed for two people.
Our boat is available for transportation from 9:00 a.m. departing from the Bodeguita, according to defined schedules from our reservations department. You must choose a departure time so that we can schedule your place on the boat. Due to the measures established at the departure dock, the boat leaves on time, therefore you must be at the dock 30 minutes before.
The boats back to Cartagena are between 3:00 p.m. and 5:00 p.m. and the schedule is organized according to the time each person arrived, the capacity of the boat, special requirements, and weather conditions. If you have a special need for a schedule, please let us know as soon as possible. You must schedule your return directly with the island staff a minimum of 3 hours in advance.
The departure is usually from “Muelle de la Bodeguita”: https://goo.gl/maps/DaTZf3gqRPpLNkT16
Although on occasions and according to requirements, we can depart or pick-up in other locations. All prior coordination with the reservations department.
At the boarding point, our “host” will meet you. We will give you your contact number when confirming your reservation.
It is important to book in advance to enjoy our services, as we cannot guarantee availability in our boat, hotel, and beach clubs without a prior reservation.